Privacy Statement
[Company Name] (collectively referred to in this Privacy
Statement as "we" or "[Abbreviation]") recognize the importance of
protecting the privacy of all information provided by users of our
web site. We created this policy with a fundamental respect for our
customers' right to privacy and to guide our relationships with our
customers. This statement discloses the privacy practices for all
products and services owned by [Abbreviation].
Information Collection and Use
[Abbreviation] collects information from our website users,
subscribers and other customers. In this section of our Privacy
Statement, we describe the type of information we collect and how we
use it to provide better services to our customers.
Registration and Ordering
When using our website and signing up for certain selected
services (such as free subscriptions), users must first register.
During registration, users are required to give their contact
information (such as name, e-mail address, mailing address and phone
number). For internal purposes, we use this information to
communicate with users and provide requested services, and, for our
website visitors, to provide a more personalized experience on our
sites. We also may collect demographic information (such as job
title and purchasing responsibilities, company information and
professional certification). We use aggregate demographic
information about our audience to improve our service, for marketing
purposes and/or industry reporting purposes.
For our services that require payment (such as certain events,
products and subscriptions), we also collect credit card information
(such as account name, number and expiration date), which is used
for our or our agent's billing purposes only, and is not otherwise
shared.
E-mail Newsletters
If users wish to subscribe to our e-mail newsletters, we ask for
contact information (such as name, e-mail address and, occasionally,
demographic information). We use this information in the same manner
as we use contact information in the registration and ordering
process described above. Recipients of our newsletters can
unsubscribe using the instructions listed at the end of the e-mail
newsletter.
Surveys and Contests
From time to time we invite web site users and other customers to
provide information via surveys or contests. Participation in these
surveys or contests is completely voluntary and the website user or
other customer therefore has a choice whether to disclose requested
contact information (such as name and mailing address) and
demographic information (such as zip code or job title). In addition
to the other uses set forth in this policy, contact information
collected in connection with surveys and contests is used to notify
the winners and award prizes and to monitor or improve the use of,
and satisfaction with the website or other [Abbreviation] product or
service. Subject to the given customer's preferences (as described
in the "Permission" section below), such information also may be
shared with third party sponsors of such surveys or contests.
Interactive Features
If we offer interactive and community features such as discussion
boards, webcasts and user profiles, note that all personal
information sent or posted via such features becomes public
information for which we are not responsible.
Tell-A-Friend
If customers elect to use our referral service for informing a
friend about our sites and services, we may ask them for the
friend's name, job title and e-mail address. [Abbreviation] will
store and use this information to send the friend an invitation.
This information may also be used to provide information about our
company and related products and services. The friend may contact us
as specified in the tell-a-friend message to request that no further
communications be sent.
Communications with Us
We have features where our customers can submit information to us
(such as our feedback forms). Where such submissions include
requests for service, support or information, we may forward them to
our agents, as needed, to best respond to the specific request. In
addition, we may retain e-mails and other information sent to us for
our internal administrative purposes, and to help us to serve
customers better. Please note that letters to the editor and similar
submissions may be made public.
Communications from Us: Service Updates, Special Offers
In order to best serve our customers, we may send updates that
contain important information about our products and services. For
example, we send new members a welcoming message, and verify
password and username for our password-protected web sites. We may
also communicate with a customer to provide requested services and
for account-related issues via e-mail, phone or regular mail. In
addition to such service and product-essential messages, we offer
our customers the option to receive information about our company,
related products, services and special deals. Users, however, can
choose not to receive these communications from us, as set forth in
the "Permission" section below.
Automatic Data Collection
Our web sites, newsletters and, from time to time, certain other
products and services have features that automatically collect
information from customers, to deliver content specific to
customers' interests and to honor their preferences. This
information assists us in creating products and services that will
serve the needs of our customers.
For example, we use "cookies," a piece of data stored on the
user's hard drive containing information about the user. Cookies
benefit the user by requiring login only once, thereby saving time
while on our web site. If users reject the cookies, they may be
limited in the use of some areas of our web site. For example, the
user may not be able to participate in sweepstakes, contests or
drawings. Additionally, we may note some of the pages the user
visits on our web sites and via our email newsletters through the
use of pixel tags (also called clear gifs) and web beacons. The use
of cookies, pixels and web beacons enable us to track and target the
interests of our users to enhance the experience on our sites and
via our email newsletters.
For our internal purposes, we gather date, time, browser type,
navigation history and IP address of all visitors to our web sites.
This information does not contain anything that can identify users
personally. We use this information for our internal security audit
log, trend analysis and system administration, and to gather broad
demographic information about our user base for aggregate use.
We may combine demographic information supplied by a customer at
registration with web site usage data to provide general profiles,
in aggregate non-personally identifiable form, about our customers
and their preferences in the content of the site and advertising. We
may share this composite information with our advertisers and
business affiliates to help them better understand our services.
With Whom Your Information Is Shared
We do not share personally identifiable information with other
companies, apart from those acting as our agents in providing our
products and/or services, and which agree to use it only for that
purpose and to keep the information secure and confidential. We will
also disclose information we maintain when required to do so by law,
for example, in response to a court order or a subpoena or other
legal obligation, in response to a law enforcement agency's request,
or in special cases when we have reason to believe that disclosing
this information is necessary to identify, contact or bring legal
action against someone who may be causing injury to or interference
with (either intentionally or unintentionally) our rights or
property. Users should also be aware that courts of equity, such as
U.S. Bankruptcy Courts, might have the authority under certain
circumstances to permit personal information to be shared or
transferred to third parties without permission.
We may share aggregate information, which is not personally
identifiable, with others. This information may include usage and
demographic data, but it will not include personal information.
Correcting and Updating Personal Information
If your personally identifiable information changes (such as zip
code), or if you no longer desire our product(s)/service(s), we
provide a way to correct or update your personal data: you may
either contact Customer Support for the applicable product or
service or, to change your preferences, complete the "Feedback" page
as described in the "Permission" section below.
Security
We use reasonable precautions to protect our customers' personal
information and to store it securely. Sensitive information that is
transmitted to us online (such as credit card number) is encrypted
and is transmitted to us securely. In addition, access to all of our
customers' information, not just the sensitive information mentioned
above, is restricted. Only employees who need the information to
perform a specific job (for example, a billing clerk or a customer
service representative) are granted access to personally
identifiable information. Finally, the servers on which we store
personally identifiable information are kept in a secure
environment.
Links
Our web sites contain links to other sites. [Abbreviation] is not
responsible for the privacy practices or content of such other
sites. We encourage our users to be aware when they leave our site
and to read the privacy statements of each web site to which we may
link that may collect personally identifiable information.
Notification and Changes
If we change our Privacy Statement, we will post those changes on
this page so our users are aware of what information we collect, how
we use it and under which circumstances, if any, we disclose it.
Users should check this policy frequently to keep abreast of any
changes. |